WITAT 96

PANEL ON

IMPACT MITIGATION

FRED TOMPKINS

DISCLAIMER

• MY OPINIONS, NOT THOSE OF ?????????, et al.
  
• "ANY CLOD CAN HAVE THE FACTS, HAVING AN OPINION IS AN ART"

Charles McCabe

San Francisco Chronicle

OVERVIEW

• WHAT IS IMPACT MITIGATION?
• APPROACHES
• THE GOOD, THE BAD & THE UGLY
• ITS A RISKY BUSINESS

DEFINITIONS

• ASSURANCE- the act of assuring; the state of being assured; sureness; confidence; certainty; something said or done to inspire confidence, as a promise, positive statement, etc..; guarantee.

DEFINITIONS

• TRUST- Firm belief or confidence in the honesty, integrity, reliability, justice, etc. of another person or thing; faith; reliance; confident expectation, anticipation, or hope

DEFINITIONS

• IMPACT- the power of an event, idea, etc. to produce changes, move feelings, etc.
• CONSEQUENCE- A result of an action, process, etc.; outcome; effect

DEFINITIONS

• MITIGATE- To make mild, soft, or tender; to make or become milder, less severe, less rigorous or less painful; moderate

DEFINITIONS

• IMPACT (CONSEQUENCE) MITIGATION:

To make mild, soft, or tender; to make or become milder, less severe, less rigorous or less painful; or to moderate a result of an action, process, etc.; outcome; effect

APPROACHES

• PROACTIVE MITIGATION
• REACTIVE MITIGATION

PROACTIVE
APPROACHES

• SOFTWARE FIXES - BEFORE THE DAMAGE OCCURS
• WARRANTIES
• INSURANCE

REACTIVE
APPROACHES

• SOFTWARE FIXES
• MONETARY REIMBURSEMENT
• TAKE'M TO COURT

THE GOOD, THE
BAD & THE UGLY

• READ YOUR LIMITED WARRANTY STATEMENT
• ASK YOUR INSURANCE COMPANY
• CAN THE COURTS REDUCE YOUR POTENTIAL LOSSES IN SUFFICIENT TIME TO LESSEN THE OUTCOME OR EFFECTS

"TO ERR IS HUMAN, TO FORGIVE IS DIVINE"

--Alexander Pope

"I'LL FORGIVE YOU YOURS AND DIVINE MINE AWAY"

ITS A RISKY BUSINESS

• YOU ARE A SELF-INSURER!
• IT'S A RISK MANAGEMENT PROBLEM
• HOW YOU CHOOSE TO UNDERSTAND YOUR RISKS IS YOUR BUSINESS....

SUMMARY

CURMUDGEON-NESS IS NEXT TO

BUDDHAHOOD

SUMMARY

HOW WE THINK IS AT LEAST AS IMPORTANT AS WHAT WE THINK