WITAT '96

Operational Assurance

Dan Gambel

Session Title: Operational Assurance

Description: Product and system assurance is only one ingredient involved in gaining confidence in an operation. Operational assurance depends not only on the information technology, but also on the people, environment, and processes involved. Even if information technology was 100% free of flaws, people would have to install, configure, and use it correctly for the system to be secure.

This working group provided recommendations for improvement to operational assurance.

Scope:

This working group addresses those additional assurance required when a system is operating and the three areas in which this assurance is addressed:

Approach:

The system analysis working group listed 9 objectives for the operational assurance methods. Each of the methods was evaluated against each of these objectives. Where appropriate, recommendations were made for each of the operational assurance methods to more fully meet the objective. The result is a set of recommendations for each of the methods to more fully meet the objectives.

Objectives

Ensure continuity of protection objectives across physical and electronic implementation of the enterprise (i.e., across the policies, procedures, personnel, environment, and AIS implementations).

Determine and counter degraded assurance due to changes in the knowledge base and experience of system administration, operations, and system users.

Recommendations


Certification and Accreditation (C&A)

Ensure continuity of protection objectives across physical and electronic implementation of the enterprise (i.e., across the policies, procedures, personnel, environment, and AIS implementations).


Inspector General (IG) Inspections and Security Audits

Information System Security Officer (ISSO) Oversight